Shipping policy

 

🚚 Shipping Policy

Thank you for visiting and shopping at ZAYAN. Following are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time

  • All orders are processed within 2-4 business days. Orders are not shipped or delivered on weekends or holidays.

  • We strive to deliver your packages within 5-10 working days (EU)

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

  • Delivery delays can occasionally occur. Delivery estimates are based on the carrier and are not guaranteed.

3. Shipment Confirmation & Order Tracking

  • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). 

4. Customs, Duties, and Taxes (International Orders)

 

  • ZAYAN is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Orders shipped outside of EU may be subject to customs duties, import taxes or handling fees imposed by local authorities.

 

5. Damages

 

  • ZAYAN is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim.

  • Please save all packaging materials and damaged goods before filing a claim. You may also contact us at zayanwear@outlook.dk so we can assist you with the process.